Tomorrow is “Get to Know Your Customers Day!”
Observed annually on the 3rd Thursday of each quarter (January, April, July & October) this is a day meant to celebrate the small businesses and their customers, and more importantly, help those small businesses to reach out to their customers and get to know them better!
In making an effort to get to know our customers, we are helping those customers build up a better understanding of, and trust in, who we are as a business. We hope to show our clients that we see them as valued people, not just jobs and dollar signs that will come and go. By getting to know our customers, we’re also learning how to serve them better, and what changes we should make to better suit their needs as a demographic.
Some FAQs About NLP:
Are You Local?
Yes, we are! Next Level Plumbing is a locally owned and operated business here in the Sarasota area, servicing the Sarasota and Manatee County.
How Long Have You Been In Business?
Next Level Plumbing has been in business for a little over 2 years now. Byron has been plumbing in the Sarasota area for over 15 years before deciding to start his own business!
What Type Of Plumbing Work Do You Do?
NLP does Residential plumbing work, we handle any and all plumbing needs in the residential area with just a few exceptions (for example, have a backflow problem? We only install new backflows, we can’t repair or certify them). We also require payment upon completion of the job.
How Can I Learn More About NLP?
Want to get to know us better? You can look up our google reviews, check out our website, read through our blog, follow us on Facebook, and even check out our Pinterest boards! Hopefully, these various social media platforms will help you to learn more about us!
Getting to Know You
Since we’re a small local business, we talk directly with our customers every day! There’s no other answering service playing messenger between you and us! When it comes to your plumbing concerns, when you call you will reach Mollie in the office who will book the call for you, and when the plumber comes out to your house, it will be Byron the owner and Master Plumber here at NLP!
While we do have plans in the works to grow the business, we want to remain recognizable and reliable for our customers. Being consistent and trustworthy as a business is important to us, and we want to maintain a reputation of always providing the best service for our customers!
If you have any questions for us here at Next Level Plumbing or would like further information about us as a plumbing business, please reach out to us by text or phone call, or by email.
We’ll be happy to discuss any questions or plumbing concerns you might have!