Next Level Plumbing
The Interactive Plumber for You!
At Next Level Plumbing we communicate directly with you- since we are a small, family-run business you can count on having reliable help for your plumbing problems!
Here are all the various ways you can communicate with us whether you’re self-isolating, in quarantine, or not!
Not many of your plumbers are reachable by text, are they!? When you send us a text it goes directly to our office manager or technician on call- so you’ll get a fast reply- even on the weekends! If you’ve tried calling with an emergency but there was no answer since it was after hours, shoot us a text! That often will do the job!
Our office hours are Monday through Friday: 8 am to 5 pm. We have an emergency technician on call most days but if we don’t answer please leave us a voicemail and/or shoot us a text message on the office line and we’ll respond ASAP!
Send us an email if you prefer that method! We check our email daily during the week and will get back to you using your preferred method of contact. You can reach out through our website or by sending us an email.
If you want to reach out to the owner of our business, sending him an email is also the fastest and best form of contact for him.
Want a Next Level Plumbing plumber to look at the plumbing issue you’re having- but don’t want anyone in your home at the moment? We totally understand! Due to the recent COVID-19 crisis, we have switched things up a bit. You can now schedule a video call with one of our technicians just like you would a normal appointment!
At the scheduled time our plumber will reach out via phone call first to confirm you are ready to video chat and what method you prefer to use, then you’ll be able to video chat with your plumber, show him the problem you’re having, and discuss the best way to fix it! He will be able to quote the work, give advice and even walk you through fixing the problem yourself if he can!
Just need a phone consultation? We can schedule a time for one of our technicians to call you and briefly discuss whatever you need. If you call our office you will only be able to talk to the scheduling department- not an actual plumber. So, if you want to schedule a time to talk with a tech, make sure to let the scheduler know so she can book a time for you!
Need outside plumbing work done? If so, we might not even need to come inside your house for anything! We might not even need you to be on-site in order for us to complete our work! As long as we are able to meet with or communicate with someone about the work before we do it; and also reach someone once the work is completed for payment- we’re good to go! Simple & Easy!
Stay safe everyone!
Concerned about your home and plumbing? Give us a call!
Did you enjoy today’s Next Level Plumbing blog?
If you did, go ahead and check out our most recent COVID-19 related blogs for plumbing advice!